Meeting Highlights and Resources
5/25/2023 – Lori Boctor from BCBSM presentation
5/12/2023 – PCMH-Neighborhood Webinar
NPO Primary Care Specialist Agreement
Specialist Test Tracking flowchart
Specialist Referral Flow chart
Specialist Phone Triage Flowchart
4/6/2023 – Supplemental Audit Learnings Meeting
2/22/2023 – Disease process and helping patients, Health Focus PCMH Specialist, PH Clinical Edits, PaMPM Payments, PDCM Guideline Updates
1/19/2023 Quality Measure Guide, Colon Cancer Screening, ACP Videos, New VBR opportunity
11/1/2022 – Incentive Program Overview, Health Focus
9/20/2022 – Jill M. Young, Young Medical Consulting, CPC, CEDC, CIMC – CCM and PCM billing
6/23/2022 – Perinatal Support Alliance, Self-Care, PDCM, Health Focus
4/13/2022 – PGIP Quarterly Updates, Health Focus, Reminders
2/17/2022 – BCBSM Interpretive Guidelines, Takeaways from 2021 and Opportunities for 2022, Health Focus
11/2020 – In lieu of a PCMH User Group meeting, please find below the following resources: Health Focus Tips video (only 16 minutes long!!!) from Michelle Anderson of NPO and the 2021 Site Visit take-aways from Rachael Smart of NPO.
10/21/21
Stacey Hettiger, MSMS Senior Director, Medical and Regulatory Policy, presented to NPO PCP practices at a PCMH User Group meeting 10/21. Her presentation is titled “COVID-19 Vaccination Policies for Health Care Employees”.
COVID-19 Vaccination Policies for Health Care Employees_102121
MSMS Legal Alert LA_Mandatory Vac
9/21/21
Shira Gabry-Kalikow, LMSW, MPH, Partner Success Manager, ACP Decisions will discuss the ACP Decision videos (content, workflow, best practices) which NPO offers at no cost to practices for patient use. There are many videos available on this platform regarding diseases, advance care planning, caregiver support, etc. including some for pediatric patients.
NPO shares HealthFocus features/best practices.
6/24/2021 Practices discuss:
Chronic Care Management Services Vendor
Behavioral Health Collaborative Care Model PCP Role Handout
Care Management program for patients newly diagnosed to Diabetes.
4/20/21 NPO was very pleased to present its new HealthFocus population health management system including a document prepared by NPO for your practice’s use, attached as HealthFocus Overview, which helps explain how some specific HealthFocus features can help support your practice’s PCMH and operational processes.
HealthFocus Overview – Final (2021-04)
2/24/21 The good work done over the past ten years by NPO practices leading to the next step in fee for value – Direct Contracting – was discussed.
2021.2.24PCMH User Group Meeting (presentation)
CMS Direct Contracting Model Primary Care Codes
1/21/21 The updated BCBSM PCMH capabilities were discussed and Best Practices for many processes were shared.
NPO Commented Interpretive Guideline Updates 2020-2021
Interpretive Guideline Updates 2020-2021 (1)
Best Practices to Kick off 2021
Care Management. Remember Motivational Interviewing Flyer
10-21-2020 Slide deck: BCBSM’s presentation on improving patient experience:
Patient Convenience Expectations Presentation Participant Info
10-8-20 A link to the recording of the 6/17/2020 PCMH User Group featuring MSMS RE: COVID and also a HR presentation are now available with related handouts below:
Passcode: +KQG0&Z3
COVID-19 Presentation_KRW_092220
8-20-20 Dr. Debra Graetz from Brookside Family Medicine shared her practice’s very positive experience with the Business Wellness Exam, a service made available to your practices by NPO Management Services. (Details in highlights below.)
NPO Management Services Business Wellness Exam Flyer- free of charge to NPO practices
Business Wellness Exam – Data Access Request List
7-15-20 This month’s care manger meeting was also conducted virtually and featured information from Lori Boctor, BCBSM, Value Partnerships – Reimbursement Team and guest Christy Allison.
Groups Not Participating in PDCM 3-2020
PDCM Commercial Billing Guidelines 2020
NPO CM Education Requirements_3_18_2020
6/17/20 Meeting 6-17-2020 Highlights
Management of CM survey results
4/21/20 Meeting 4-21-20 Highlights.
1/23/20 Meeting 1-23-20 Highlights
PCMH IG Updates with NPO Comments
10/22/19 Meeting 10-22-19 Highlights
Traverse Health Clinic Presentation
9/26/19 Meeting 9-26-19 Highlights
Dr. Dave McGreaham Presentation
Questionnaire for Interested Practices
Dr. Dave McGreaham Contact Info
8/21/19 Meeting 8-21-19 Highlights
Legalization of Marijuana in Michigan
6/18/19 Meeting 6-18-19 Highlights
Thirlby Standard Work Document- Transition of Care
4/25/19 Meeting 4-25-19 Highlights
PDCM Medicare Advantage Billing Guidelines FINAL 2019
Groups Not Participating in PDCM 2019-1
PDCM Commercial Billing Guidelines FINAL 2019
1/22/19 Meeting 1-22-19 Highlights
"We all have different gifts and see the world a little differently. Because of this, we are able to problem-solve and make plans to help shape a bright future for our physician members and the patients of the NPO regions."
Peter Sneed, MD, Chair NPO Board of Directors, Oculoplastic and Reconstructive Surgery
Novello Physicians Organization
p 231.421.8505 f 231.421.8506 4290 Copper Ridge Dr. STE 110 Traverse City, MI 49684 email us
Copyright © NPO, Inc. All rights reserved