5/25/2023 – Lori Boctor from BCBSM presentation
5/12/2023 – PCMH-Neighborhood Webinar
4/6/2023 – Supplemental Audit Learnings Meeting
2/22/2023 – Disease process and helping patients, Health Focus PCMH Specialist, PH Clinical Edits, PaMPM Payments, PDCM Guideline Updates
1/19/2023 Quality Measure Guide, Colon Cancer Screening, ACP Videos, New VBR opportunity
11/1/2022 – Incentive Program Overview, Health Focus
9/20/2022 – Jill M. Young, Young Medical Consulting, CPC, CEDC, CIMC – CCM and PCM billing
6/23/2022 – Perinatal Support Alliance, Self-Care, PDCM, Health Focus
4/13/2022 – PGIP Quarterly Updates, Health Focus, Reminders
2/17/2022 – BCBSM Interpretive Guidelines, Takeaways from 2021 and Opportunities for 2022, Health Focus
11/2020 – In lieu of a PCMH User Group meeting, please find below the following resources: Health Focus Tips video (only 16 minutes long!!!) from Michelle Anderson of NPO and the 2021 Site Visit take-aways from Rachael Smart of NPO.
Stacey Hettiger, MSMS Senior Director, Medical and Regulatory Policy, presented to NPO PCP practices at a PCMH User Group meeting 10/21. Her presentation is titled “COVID-19 Vaccination Policies for Health Care Employees”.
Shira Gabry-Kalikow, LMSW, MPH, Partner Success Manager, ACP Decisions will discuss the ACP Decision videos (content, workflow, best practices) which NPO offers at no cost to practices for patient use. There are many videos available on this platform regarding diseases, advance care planning, caregiver support, etc. including some for pediatric patients.
NPO shares HealthFocus features/best practices.
6/24/2021 Practices discuss:
Chronic Care Management Services Vendor
Behavioral Health Collaborative Care Model PCP Role Handout
Care Management program for patients newly diagnosed to Diabetes.
4/20/21 NPO was very pleased to present its new HealthFocus population health management system including a document prepared by NPO for your practice’s use, attached as HealthFocus Overview, which helps explain how some specific HealthFocus features can help support your practice’s PCMH and operational processes.
2/24/21 The good work done over the past ten years by NPO practices leading to the next step in fee for value – Direct Contracting – was discussed.
2021.2.24PCMH User Group Meeting (presentation)
1/21/21 The updated BCBSM PCMH capabilities were discussed and Best Practices for many processes were shared.
10-21-2020 Slide deck: BCBSM’s presentation on improving patient experience:
10-8-20 A link to the recording of the 6/17/2020 PCMH User Group featuring MSMS RE: COVID and also a HR presentation are now available with related handouts below:
8-20-20 Dr. Debra Graetz from Brookside Family Medicine shared her practice’s very positive experience with the Business Wellness Exam, a service made available to your practices by NPO Management Services. (Details in highlights below.)
7-15-20 This month’s care manger meeting was also conducted virtually and featured information from Lori Boctor, BCBSM, Value Partnerships – Reimbursement Team and guest Christy Allison.
6/17/20 Meeting 6-17-2020 Highlights
4/21/20 Meeting 4-21-20 Highlights.
10/22/19 Meeting 10-22-19 Highlights
9/26/19 Meeting 9-26-19 Highlights
8/21/19 Meeting 8-21-19 Highlights
6/18/19 Meeting 6-18-19 Highlights
1/22/19 Meeting 1-22-19 Highlights